The results are in! A recent Australian Broadband Survey Report conducted in 07/08 stated that more than 50% of respondents clearly voted for the Government as the entity who should be behind the next generation internet access network (FTTN). Other significant results include: Most people suggesting that Broadband prices are just too high and would be greatly influenced to change ISP’s for a lower price, higher download limits and faster line speeds. The demand for VoIP is on the up and most Broadband customers are still very unhappy with the ability of ISPs to change ‘contract’ conditions at any time.The survey was conducted over a 4 week period (31.12.2007 to 01.02.2008) with 17,881 verified participants taking part.
Below are several examples of the feedback obtained in this years ABS that perhaps both Business (ISPs) and the Government should pay close attention to.
Which entity should be responsible for the next generation internet access technologies (e.g. fibre to the node)?
Telstra 5.7%
G9 consortium 21.4%
The government 51.9%
Other (e.g. Deutsche Telekom) 5%
Don’t know 16%
Do you support the government’s policy for mandatory ISP-level content filtering (opt-out)?
Strongly agree 2.9%
Agree 10.4%
Disagree 22.9%
Strongly disagree 51.5%
Don’t know 12.3%
From the following, what is most important for you in a broadband internet connection?
Fast speeds 39.2%
Ability to download large amounts 27.9%
It is always connected 14.9%
Lower service costs 11.7%
Low latency 3.5%
Frees up telephone line 2.5%
Exclusive content 0.1%
What would entice you to change ISP?
(ISP Average)
Lower prices 75.4%
A higher download limit 56.7%
Faster line speeds (e.g. ADSL2+) 50.4%
See the full report here.
